All parent or guardian inquiries should be directed to the Pennsylvania Department of Human Services (DHS) Customer Service Line (484-363-2137); or the web form available at https://forms.juvare.com/forms/eb604f74-e01c-463e-82ea-04c416a5c9c5. PDE does not have access to P-EBT information and cannot provide assistance or guidance.
Parents and guardians are encouraged to visit the DHS P-EBT website: https://www.dhs.pa.gov/coronavirus/Pages/P-EBT-Questions.aspx/. The DHS P-EBT website offers contact information, important dates, answers to frequently asked questions, etc.
Parents/guardians can check their P-EBT benefit amount online via: http://www.connectebt.com/.